Question 1

How does delivery work?

Accepted Answer

We deliver directly to the address you provide: hotel, Airbnb, home, campsite or cruise terminal, at your chosen time.

Question 2

Is the equipment sanitised?

Accepted Answer

Yes, every device is cleaned, disinfected and technically checked before each rental.

Question 3

Can I pay by card, Apple Pay or Google Pay?

Accepted Answer

Yes, online payment is 100% secure and accepts card, Apple Pay and Google Pay.

Question 4

Is a deposit required?

Accepted Answer

A card deposit hold may be requested for certain equipment, released at the end of the rental.

Question 5

Can I cancel my booking?

Accepted Answer

Yes, contact us. Cancellation terms are detailed in our terms and conditions.

Frequently asked questions